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If you have a technical support question regarding any PCI-X/PCIe RAID controller, Internal RAID subsystem, External RAID controller or services, Pick a category and fill in more details. Please do not hesitate to submit your question below. All technical question will be read and forwarded to the appropriate area for review. All technical support questions will receive a response from our support team. We will publish your question to the knowledgebase as quickly as possible.

Be sure to check the Knowledgebase first for common issues. Your question or problem may have already been addressed with a solution!

  • For RMA number inquiry, please provide sample information to us.
   
 
Basic Information
Your Name:
Your Email:
  Note: We will use this email address to answer your question. Please enter correct email.
Format-sample: support@areca.com.tw
Category:
More information
Model name:
Firmware Version:
Serial Number:
Disk Vendor:
Disk model:
sample
Disk Firmware Version:
sample
Operating System:
Driver Version:
HBA Vendor:
HBA Model Name:
  Those items for External RAID controller
Motherboard Vendor:
Motherboard Model name:
Motherboard BIOS Version:
  Those items for Internal RAID Rack ,PCIe/PCI-X SAS/SATA RAID adapters and PCIe SAS host adapter
Description
Your Question:
 
 
 
 
 
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